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How words and tone of voice can influence a situation... Even escalate it! Gentle Response LLC 7:26 3 years ago 584 Далее Скачать
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Gentle Response De-escalation Training tip - Your Expression Gentle Response LLC 0:53 4 years ago 107 Далее Скачать
Cop's tone of voice and attitude can escalate or de-escalate a situation Gentle Response LLC 5:15 3 years ago 1 003 Далее Скачать
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